We understand that each job is unique, and that's why we've put together a frequently asked questions section to help you find the right solution. If you still have questions or need further assistance, please feel free to send us a message.
We provide a comprehensive array of cleaning services, including routine house cleaning, deep cleaning, move-in/move-out cleaning services, commercial and post-construction cleaning, carpet and window care, as well as specialized solutions for offices and healthcare facilities.
The frequency of cleaning depends on your needs—schedule weekly for busy households, biweekly for regular upkeep, monthly for lighter maintenance, or choose one-time cleanings for special occasions. Pure Sunrise also offers fully customizable schedules to suit your lifestyle.
A standard cleaning service typically includes dusting surfaces, vacuuming and mopping floors, wiping countertops, cleaning bathrooms (sinks, toilets, mirrors), tidying up living areas, and taking out trash. It’s perfect for regular maintenance to keep your home fresh and organized.
Yes, we bring our own professional-grade cleaning supplies and equipment to every appointment. We use eco-friendly, non-toxic products that are safe for children, pets, and allergy-sensitive individuals. If you prefer us to use your own products, just let us know!
To prepare for a cleaning service, simply tidy up personal items like clothing, toys, or dishes so we can focus on the actual cleaning. Please ensure access to all areas you’d like cleaned and secure pets if needed. If you have special instructions or priorities, feel free to let us know in advance—we’re here to make your experience seamless and stress-free!
Your satisfaction is our priority! If you're not completely happy with the cleaning service, please let us know within 24 hours, and we’ll make it right. We’ll either re-clean the areas of concern or work with you to resolve any issues to your satisfaction.
